Service Status

@ 16:03:51 CST

DSL
 
No Known Issues
WIRELESS
 
Service Issue
08/04 12:00
North West Houston area
TBA

We are experiencing an interference issue in the New Waverly/Willis Area. This is being caused by a competitor in the area illegally amplifying the signals on their equipment. We have tried negotiating with the company, but are not getting any co-operation. We have filed a complaint with the FCC on the issue. Unfortunately, We have not reached a resolution on this complaint as of yet. We are waiting on info from the FCC regarding their investigation into the complaint. Therefore, we do not currently have an ETA on a resolution. We apologize any inconveniences caused by this issue & on the delays with having this resolved. We will keep this site updated with information on the issue.
 
Service Outage
11/20 09:30
NCTX
11/21 00:00

Abbott 5.7 Omni is down. Network admins are aware of the outage and are waiting for the parts.
 
Service Outage
11/20 12:00
SA
12/31 18:00

Stockdale is down. Network admins. are in route to tower.
DIALUP
 
No Known Issues
EMAIL
 
Scheduled Maintenance
09/18 15:30
TBA

We would like to remind our customers that we will never ask for any personal information through e-mail. If you receive any e-mails asking you for any personal information then delete the e-mail immediately. Thank You.
 
No Known Issues
WEBHOSTING
 
No Known Issues
Contact Us
Mailing Address P.O. Box 690753, Houston, TX 77269-0753
Corporate Directory (713) 968-2500
Sales, Billing & Support (800) Be.A.Geek
(800) 232-4335
Current Customers

Your Account & Services


Service Status

Open alerts/maint events at 16:03:51 CST

Service
Alerts
Maint
Wireless
3
0
DSL
0
0
Dial-up
0
0
E-mail
0
1
Hosting
0
0

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"My experience with the tech support last sunday was very positive. The service rep was friendly and knowledgeable. He took care of the problem quickly and guided to the solution. Over the years I have had great service from you and am pleased to have Internet America. Thanks for everything." - Cathy