"Emily was great. She not only put up with me, but she's very patient and understanding. She also found out what the problem was in a timely manner, and to top it off, she called me back in a manner of minutes. Emily is an excellent customer service representative, and I think she has a great future with Internet America. She has a lot of energy, and is willing to go the extra mile for the customer."
-Bruce W.

"I have been so very pleased with the professionalism of the installation of the upgraded equipment and the prompt answer to my billing question. Internet America has really made a huge difference in the internet speed that we previously had from the Smithville area."
-Gale B.

"I have stayed with your company for over 10 years. The reason is simply. After having gone through several other providers I stay with IA because of your excellent customer support. I don't need it often but when I do I get results. There is an old saying to the effect that anyone can supply a product, however how they respond when you have a problem determines whether you do business with them in the future."
-Paul

"I wish the Federal Government did any kind of service as well as you do customer service :) "
-Nancy B.

"I was very pleased with this process. The web request to start service was easy, I received a phone call very quickly and the installers were available when I was and arrived right on time. They did a good job and we are pleased with our service."
-Amanda B.