"Emily was great. She not only put up with me, but she's very patient and understanding. She also found out what the problem was in a timely manner, and to top it off, she called me back in a manner of minutes. Emily is an excellent customer service representative, and I think she has a great future with Internet America. She has a lot of energy, and is willing to go the extra mile for the customer."
-Bruce W.

"All of your representatives have always been patient and polite with a technological ignoramus."
-Kay F.

"Jathaine solved my problem in less than 5 minutes. I had been working on solving it myself for 3 DAYS! 'Thank you' to the outstanding and knowledgeable representative. I am very happy with the your excellent customer service."
-Dolores S.

"I have such consistently good connection and support, I am able to work from home most of the time. As a disabled vet, this is priceless to me. I try not to freak when something does happen, but I am pretty spoiled. All your fault! (grin) I think I have had an outage for more than an hour about three times in the last five YEARS! And only one of those (this one) lasted more than 24 hours. So thank you for all of your hard work and outstanding service!"
-Joe

"I was very pleased with this process. The web request to start service was easy, I received a phone call very quickly and the installers were available when I was and arrived right on time. They did a good job and we are pleased with our service."
-Amanda B.