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"Emily was great. She not only put up with me, but she's very patient and understanding. She also found out what the problem was in a timely manner, and to top it off, she called me back in a manner of minutes. Emily is an excellent customer service representative, and I think she has a great future with Internet America. She has a lot of energy, and is willing to go the extra mile for the customer."
"All of your representatives have always been patient and polite with a technological ignoramus."
"Jathaine solved my problem in less than 5 minutes. I had been working on solving it myself for 3 DAYS! 'Thank you' to the outstanding and knowledgeable representative. I am very happy with the your excellent customer service."
"I have had great techs walk me through the very few issues I have needed help with. Keep up the good work. Everyone in Victoria County Texas should have Internet America."
"I was very pleased with this process. The web request to start service was easy, I received a phone call very quickly and the installers were available when I was and arrived right on time. They did a good job and we are pleased with our service."