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"Jathaine solved my problem in less than 5 minutes. I had been working on solving it myself for 3 DAYS! 'Thank you' to the outstanding and knowledgeable representative. I am very happy with the your excellent customer service."
"I have been so very pleased with the professionalism of the installation of the upgraded equipment and the prompt answer to my billing question. Internet America has really made a huge difference in the internet speed that we previously had from the Smithville area."
"I have stayed with your company for over 10 years. The reason is simply. After having gone through several other providers I stay with IA because of your excellent customer support. I don't need it often but when I do I get results. There is an old saying to the effect that anyone can supply a product, however how they respond when you have a problem determines whether you do business with them in the future."
"I have such consistently good connection and support, I am able to work from home most of the time. As a disabled vet, this is priceless to me. I try not to freak when something does happen, but I am pretty spoiled. All your fault! (grin) I think I have had an outage for more than an hour about three times in the last five YEARS! And only one of those (this one) lasted more than 24 hours. So thank you for all of your hard work and outstanding service!"
"IA rocks since 1998!"