Texas Rural Internet Provider

For All The Family
All You Want
All The Time.

For Sales or Support Call:
1-800-232-4335

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Troubleshooting your Internet America High-Speed Internet connection


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  1. Quick Troubleshooting Steps

    • Step 1:  Verify Power to Network Equipment

    • Step 2:  Verify Proper Physical Connections 

    • Step 3:  Power Cycle Network Equipment

  2. No Service after Upgrading/Changing Router or PC?

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Why do we need this information?

    Call Us Today at
    1.800.232.4335
    - or -
    Use The Form
    Above To Find
    A Local Retailer

    What Our Customers Are Saying:

    "All of your representatives have always been patient and polite with a technological ignoramus."
    -Kay F.

    "I have had great techs walk me through the very few issues I have needed help with. Keep up the good work. Everyone in Victoria County Texas should have Internet America."
    -Patrick H.

    "I have stayed with your company for over 10 years. The reason is simply. After having gone through several other providers I stay with IA because of your excellent customer support. I don't need it often but when I do I get results. There is an old saying to the effect that anyone can supply a product, however how they respond when you have a problem determines whether you do business with them in the future."
    -Paul

    "IA rocks since 1998!"
    -Nancy A.

    "I was very pleased with this process. The web request to start service was easy, I received a phone call very quickly and the installers were available when I was and arrived right on time. They did a good job and we are pleased with our service."
    -Amanda B.

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    • Standard Installation Just $149.00!*
      *Limited TIme Offer with 2 Year Service Agreement. Not available in all areas. Additional setup and equipment charges may be required.