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"Emily was great. She not only put up with me, but she's very patient and understanding. She also found out what the problem was in a timely manner, and to top it off, she called me back in a manner of minutes. Emily is an excellent customer service representative, and I think she has a great future with Internet America. She has a lot of energy, and is willing to go the extra mile for the customer."
"I have such consistently good connection and support, I am able to work from home most of the time. As a disabled vet, this is priceless to me. I try not to freak when something does happen, but I am pretty spoiled. All your fault! (grin) I think I have had an outage for more than an hour about three times in the last five YEARS! And only one of those (this one) lasted more than 24 hours. So thank you for all of your hard work and outstanding service!"
"I wish the Federal Government did any kind of service as well as you do customer service :) "
"Mike was a pleasure to work with as he corrected the problem. He has a light-hearted nature about him that kept me from feeling intimidated by his knowledge and experience. I hope that others will emulated his friendliness."
- Charlene M.
"IA rocks since 1998!"