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"Emily was great. She not only put up with me, but she's very patient and understanding. She also found out what the problem was in a timely manner, and to top it off, she called me back in a manner of minutes. Emily is an excellent customer service representative, and I think she has a great future with Internet America. She has a lot of energy, and is willing to go the extra mile for the customer."
"All of your representatives have always been patient and polite with a technological ignoramus."
"I have stayed with your company for over 10 years. The reason is simply. After having gone through several other providers I stay with IA because of your excellent customer support. I don't need it often but when I do I get results. There is an old saying to the effect that anyone can supply a product, however how they respond when you have a problem determines whether you do business with them in the future."
"I wish the Federal Government did any kind of service as well as you do customer service :) "
"IA rocks since 1998!"