Texas Rural Internet Provider

For All The Family
All You Want
All The Time.

For Sales or Support Call:
1-800-232-4335

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Troubleshooting your Internet America High-Speed Internet connection


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  1. Quick Troubleshooting Steps

    • Step 1:  Verify Power to Network Equipment

    • Step 2:  Verify Proper Physical Connections 

    • Step 3:  Power Cycle Network Equipment

  2. No Service after Upgrading/Changing Router or PC?

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Why do we need this information?

    Call Us Today at
    1.800.232.4335
    - or -
    Use The Form
    Above To Find
    A Local Retailer

    What Our Customers Are Saying:

    "I have been so very pleased with the professionalism of the installation of the upgraded equipment and the prompt answer to my billing question. Internet America has really made a huge difference in the internet speed that we previously had from the Smithville area."
    -Gale B.

    "I have such consistently good connection and support, I am able to work from home most of the time. As a disabled vet, this is priceless to me. I try not to freak when something does happen, but I am pretty spoiled. All your fault! (grin) I think I have had an outage for more than an hour about three times in the last five YEARS! And only one of those (this one) lasted more than 24 hours. So thank you for all of your hard work and outstanding service!"
    -Joe

    "Mike was a pleasure to work with as he corrected the problem. He has a light-hearted nature about him that kept me from feeling intimidated by his knowledge and experience. I hope that others will emulated his friendliness."
    - Charlene M.

    "IA rocks since 1998!"
    -Nancy A.

    "I was very pleased with this process. The web request to start service was easy, I received a phone call very quickly and the installers were available when I was and arrived right on time. They did a good job and we are pleased with our service."
    -Amanda B.

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    • Standard Installation Just $149.00!*
      *Limited TIme Offer with 2 Year Service Agreement. Not available in all areas. Additional setup and equipment charges may be required.