Texas Rural Internet Provider

For All The Family
All You Want
All The Time.

For Sales or Support Call:
1-800-232-4335

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Troubleshooting your Internet America High-Speed Internet connection


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  1. Quick Troubleshooting Steps

    • Step 1:  Verify Power to Network Equipment

    • Step 2:  Verify Proper Physical Connections 

    • Step 3:  Power Cycle Network Equipment

  2. No Service after Upgrading/Changing Router or PC?

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Why do we need this information?

    Call Us Today at
    1.800.232.4335
    - or -
    Use The Form
    Above To Find
    A Local Retailer

    What Our Customers Are Saying:

    "All of your representatives have always been patient and polite with a technological ignoramus."
    -Kay F.

    "I have had great techs walk me through the very few issues I have needed help with. Keep up the good work. Everyone in Victoria County Texas should have Internet America."
    -Patrick H.

    "I have such consistently good connection and support, I am able to work from home most of the time. As a disabled vet, this is priceless to me. I try not to freak when something does happen, but I am pretty spoiled. All your fault! (grin) I think I have had an outage for more than an hour about three times in the last five YEARS! And only one of those (this one) lasted more than 24 hours. So thank you for all of your hard work and outstanding service!"
    -Joe

    "I wish the Federal Government did any kind of service as well as you do customer service :) "
    -Nancy B.

    "IA rocks since 1998!"
    -Nancy A.

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    • Standard Installation Just $149.00!*
      *Limited TIme Offer with 2 Year Service Agreement. Not available in all areas. Additional setup and equipment charges may be required.