1. Overview

NetFAX is a fax service offered by Internet America that allows you to recieve faxes over the Internet directly to email. NetFAX Plus adds the ability to send faxes as easily as you would print a document. For more information on this great time and money saving service visit the NetFAX information page.

2. NetFAX Support

2.1 How do I receive faxes with NetFAX?

Receiving a fax through your NetFAX service is a very simple process. Just follow the steps below and you will be receiving faxes in no time.

1. Simply give out your new NetFAX number to all of your friends, family and colleagues to use when they need to send you a FAX.
2. Then look in the inbox of the e-mail account you specified during signup using your favorite email client. Each time someone sends you a NEW fax, it arrive as an email with a TIFF image attachment of the actual fax.
3. Click on the TIFF attachment and easily view the FAX in any Windows TIFF Viewer that you may have on your PC.

3. NetFAX Plus Support

3.1 How do I download and install NetFAX Plus?

Installing the NetFAX Plus print driver is an easy process, just follow the simple directions below and you will be ready to send faxes in no time.

Click here to download NetFAX Plus.

• Select a location to download the file that you will remember, for example your desktop. Click "Ok" to start downloading the "Netfax.exe" file to your selected location.
• Once it has finished downloading, an icon should appear in your selected download location that says NetFAX.
• Double-click the NetFAX icon to start the NetFAX Plus installation wizard that will walk you through the rest of the installation process.

3.2 How do I receive faxes with NetFAX Plus?

Receiving a fax through your NetFAX Plus service is a very simple process. Just follow the steps below and you will be receiving faxes in no time.

1. Simply give out your new NetFAX Plus number to all of your friends, family and colleagues to use when they need to send you a FAX.
2. Then look in the inbox of the e-mail account you specified during signup using your favorite email client. Each time someone sends you a NEW fax, it arrive as an email with a TIFF image attachment of the actual fax.
3. Click on the TIFF attachment and easily view the FAX in any Windows TIFF Viewer that you may have on your PC.

3.3 How do I send faxes with NetFAX Plus?

Sending a fax through your NetFAX Plus service is a very simple process. Just follow the steps below and you will be sending faxes in no time. You must install the NetFAX Plus print driver first before you can send any faxes. If you have not already done so, click here for instructions on how to download and setup NetFAX Plus.

Step ONE

From any application, simply click on Print and choose �NetFAX� as the printer. For example, from Microsoft Word, choose, File, then choose Print (Example 3.3.1) to launch the Print control screen (Example 3.3.2)

Example 3.3.1

Example 3.3.2

The next screen you will see will be the NetFAX Plus splash or "opening" screen (Example 3.3.3):

Example 3.3.3

The NetFAX Plus interface will appear on your screen (Example 3.3.4):

Example 3.3.4

Step TWO

Select the Fax Account Preferences tab (Example 3.3.5)

Example 3.3.5

• Fill in the fields as follows:

  Login Information:

  Login ID = Enter {your NetFAX Plus phone number}@airmail.net (example: 2145551212@airmail.net).

  NetFAX PIN = Enter the PIN you assigned to this NetFAX Plus account.

  Cover Page Information:

  Your Name = Enter your name.

  Company (Optional) = Enter your company name (optional).

  Fax Number = Enter your NetFAX Plus phone number.

  Check to include your personal cover page = Check this checkbox if you want to send a cover page with every FAX you send.
  NOTE: You can always uncheck it at anytime from the Fax Account Preferences tab.

• Click the Click here to Save your changes button when finished.

Step THREE

Select the Address Book tab (Example 3.3.6).

Example 3.3.6

To send a fax:

• Enter the recipient's contact information in the Compose Fax section.
• Click the "Add" button if you wish to save this recipient's contact information to your Address Book.

OR

• Double-click on an existing entry in your Address Book and have the Compose Fax fields above populated automatically.

EXAMPLE (Example 3.3.7): To send a fax to Joe Smith, simply double-click on his name in the Address Book to automatically populate the Compose Fax fields. We can then add or modify the Subject and/or Notes fields to be displayed on the cover page.

Example 3.3.7

Press the "Preview and Send Fax" button to see a preview of your fax in the your computer's TIFF Viewer (i.e., Windows Picture and Fax Viewer in Windows XP).

Step FOUR

If you are comfortable with the Preview, simply close your TIFF Viewer and you will see the following confirmation box (Example 3.3.8):

Example 3.3.8

Select "Yes" to send your fax over the Internet or "No" to cancel.