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"All of your representatives have always been patient and polite with a technological ignoramus."
"Jathaine solved my problem in less than 5 minutes. I had been working on solving it myself for 3 DAYS! 'Thank you' to the outstanding and knowledgeable representative. I am very happy with the your excellent customer service."
"I have stayed with your company for over 10 years. The reason is simply. After having gone through several other providers I stay with IA because of your excellent customer support. I don't need it often but when I do I get results. There is an old saying to the effect that anyone can supply a product, however how they respond when you have a problem determines whether you do business with them in the future."
"I wish the Federal Government did any kind of service as well as you do customer service :) "
"IA rocks since 1998!"