Texas Rural Internet Provider

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All The Time.

For Sales or Support Call:
1-800-232-4335

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Troubleshooting your Internet America High-Speed Internet connection


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  1. Quick Troubleshooting Steps

    • Step 1:  Verify Power to Network Equipment

    • Step 2:  Verify Proper Physical Connections 

    • Step 3:  Power Cycle Network Equipment

  2. No Service after Upgrading/Changing Router or PC?

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Why do we need this information?

    Call Us Today at
    1.800.232.4335
    - or -
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    A Local Retailer

    What Our Customers Are Saying:

    "Emily was great. She not only put up with me, but she's very patient and understanding. She also found out what the problem was in a timely manner, and to top it off, she called me back in a manner of minutes. Emily is an excellent customer service representative, and I think she has a great future with Internet America. She has a lot of energy, and is willing to go the extra mile for the customer."
    -Bruce W.

    "All of your representatives have always been patient and polite with a technological ignoramus."
    -Kay F.

    "I have had great techs walk me through the very few issues I have needed help with. Keep up the good work. Everyone in Victoria County Texas should have Internet America."
    -Patrick H.

    "I wish the Federal Government did any kind of service as well as you do customer service :) "
    -Nancy B.

    "IA rocks since 1998!"
    -Nancy A.

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    • Standard Installation Just $149.00!*
      *Limited TIme Offer with 2 Year Service Agreement. Not available in all areas. Additional setup and equipment charges may be required.