Step 1: Verify Power to Network Equipment
The first step in troubleshooting should always be verifying all your network components are properly powered. It is often easy to verify power to routers, switches, or NAS drives, with an abundance of LEDs on the hardware itself. However for your Internet America provided radio, you will need to identify the POE (Power Over Ethernet) adapter that provides power to it.
Each power adapter will vary depending on the type of wireless service being used: